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Are companies in the Middle East doing enough to support employees’ mental health?

Companies commonly tout mental health as a way to support workers’ well-being. However, employees are increasingly reporting less mental wellness in the workplace.

When Gary Blowers, now founder of LVL Wellbeing, was running his design business, he had to quickly adjust to the fast-paced life of an agency. Working under tight deadlines and constant pressure to deliver results, Blowers slowly let his health and wellness slip to accommodate his increasing workload.

“I was working long hours and...

Customers aren’t happy with AI chatbots. And businesses in the Middle East should take note

Picture talking to a customer service representative. They speak the same language, understand your problem, and can pick up on your emotions. Now, imagine this is not a person on the other end but an AI assistant.

While much has been said about how AI enhances efficiency, cuts costs, and boosts economic growth, resulting in governments and businesses embracing this technology, many feel that their experiences have regressed over the past year.

According to a recent survey by ServiceNow, 77% o...

Is surging AI demand putting pressure on data centers' capacity and energy use in the Middle East?

From generating valuable insights to fueling innovation, data is one of the most valuable assets. As such, data centers have had continuous growth for decades, and the region is investing heavily in IT infrastructure and data centers.

According to market researcher Arizton, there are 24 operational data centers in Saudi Arabia with a capacity of 123MW, and 37 more facilities are on the way. Meanwhile, according to research firm DC Byte, the UAE has 52 data centers with a capacity of 235MW.

“Da...

AI is revolutionizing hiring in the Middle East. So why is the human element crucial?

When Tareq was laid off from his engineering job, he thought he could secure another soon. However, after sending out more than 70 applications, he could only land a job two years later.

“About 90% of applications were to the GCC, particularly the UAE and Saudi Arabia,” he says. “I was sending out my resume, and there was no feedback or request for interviews, which I found surprising. Some of the jobs I applied to had particular skill set requirements, which I matched for, but still, nothing c...

How currency devaluation is impacting businesses in Egypt

Egypt’s recent move to devalue the Egyptian pound was met with mixed sentiments among entrepreneurs. It’s the latest in a series of devaluations since March 2022 as the country struggles to cope with its worst foreign currency crisis.

The crisis began during the pandemic and was later followed by the Russia-Ukraine war, which witnessed investors pulling an estimated $20 billion out of Egyptian debt. While Gulf states have stepped in with investments and asset purchases, some businesses have str...

As More Firms in the Middle East Use AI, Regulating the Tech Becomes Crucial

With limited oversight and no regulations yet from governments in the Middle East, the potential risk of AI bias is even more significant

Artificial intelligence (AI) has been around for decades; only in the last few years did the technology take off, testing the bounds of its ethical use and impact on society.
Its promise to enhance efficiency, reduce costs, and analyze complex data has been met with concerns that it can do societal harm along with economic good. 
With l...

Why Should Leaders in the Middle East Care About Deepfakes?

In the latest deepfake scam, a finance worker at a multinational firm in Hong Kong was tricked into paying out $25 million to fraudsters posing as the company’s chief financial officer. All it took was a phishing email and a video call.
The criminals used artificial intelligence (AI) to manipulate the video with deepfake replications of other staff members to persuade the worker to transfer. Although the employee was initially suspicious, his doubts were dismissed after the video call. The peopl...

Companies in the Middle East region are using AI to combat climate change

2023 was the hottest year on record, and 2024 is expected to be even hotter. In the Middle East, rising temperatures and a decrease in annual rainfall lead to heat waves, droughts, and even water scarcity in some areas.

According to a study published in The Lancet, if global warming continues, the number of heat-related deaths in MENA could increase significantly. An estimated 123 people per 100,000 in the region are predicted to die annually from heat-related causes by 2100, which is about 60x...

Why are global investors now eyeing the GCC?

The GCC is seeing an influx of foreign institutional investors, venture capitalists, and startup founders amid the deterioration of global financial markets, particularly after the COVID-19 pandemic.

With the region having one of the world’s largest sovereign wealth funds (SWFs), it has a lot of money to spare. The GCC funds combined manage close to $4 trillion worth of assets, according to Sovereign Wealth Fund Institute. These funds are expected to play a significant role in global markets as...

The Middle East is one of the biggest luxury markets. What about sustainable luxury?

With the world experiencing financial volatility and geopolitical tensions, the Middle East continues to represent a big opportunity for luxury brands where affluent customers have an increasing appetite for luxury goods.

Following strict lockdowns in China and elsewhere worldwide, the region emerged as a haven for wealthy individuals, boosting the sale of luxury goods, particularly in the UAE. Today, the Middle Eastern luxury goods market is estimated at around $15.85 billion. It is expected t...

How will AI impact the gig economy in the Middle East?

Menaka Ramakrishnan has been a freelance content writer for the past seven years, serving clients in telecommunication, retail, and government, amongst other organizations.

When she first heard of ChatGPT late last year, she feared it would take over her job. To her surprise, it didn’t. But it did change the way she works.

“When it first came out, I and a lot of my peers in the industry were worried about our jobs, but actually, the outlook hasn’t been that negative,” she says. “I still get in...

How Women Are Closing the Gender Gap in MENA’s Tech Ecosystem

Whether through inclusivity programmes or by eliminating barriers, these tech pioneers are changing the industry for other women.
When Egyptian entrepreneur Nadia Gamal El Din launched her tech startup Rahet Bally in 2015, she never thought that it would turn into a full-fledged business. Reaching 74 million women every month across the MENA region, she leveraged the power of technology to kickstart and grow the motherhood platform. It was through her startup journey that she became a leading w...

Is COVID-19 pushing women in Egypt out of workforce?

Al-Monitor is an award-winning media outlet covering the Middle East, valued for its independence, diversity and analysis. It is read widely by US, international and Middle East decision makers at the highest levels, as well as by media, thought and business leaders and academia.

Al-Monitor is an award-winning media outlet covering the Middle East, valued for its independence, diversity and analysis. It is read widely by US, international and Middle East decision makers at the highest levels, a...

How Egyptian companies are capitalizing on the construction boom in Saudi Arabia

Egyptian real estate developers are expanding in Saudi Arabia, partnering with the government and local entities to establish commercial, residential, and mixed-use properties there.

The launch of the housing program, which aims to increase homeownership for millions of families across the kingdom to 70% by 2030, is a key part of this growth.

Egyptian developers are, therefore, capitalizing on this opportunity. Commenting on this trend, Catesby Langer-Paget, Head of Savills Egypt, one of the w...

Are investors in the Middle East losing interest in AI firms?

A Stanford University analysis shows that $934.2 billion was invested in AI from 2013 to 2022. However, some indicators indicate investor interest in the technology is waning. A report from Stanford’s Institute for Human-Centered Artificial Intelligence (HAI) found that global investment in AI fell for the second year in a row in 2023. Private investment dipped from $103.4 billion to $95.99 billion, and total investment in AI fell to $189.2 billion last year, a 20% decline compared to 2022.

Som...

There’s a Surge in Data Center Demand in the Middle East. Can Growth and Sustainability be Balanced?

As the Middle East grows its digital economy, it heavily invests in data centers. With businesses and consumers generating more data than ever before, from working online to streaming and using generative AI like ChatGPT, countries in the region are building the infrastructure needed to keep up with increasing demand.
But this growth poses a problem. Data centers are among the biggest emitters of CO2 in the world. Yet, building data centers in the region shows no signs of slowing down. According...